Privacy Statement

1. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide through the Website, including:

• first and last name;
• company or organization name;
• telephone number;
• email address;
• information entered into an open-text message field;
• blog comments and the name associated with a comment; and
• communications concerning a Website inquiry or privacy request.

Portexa does not presently collect payments through the Website or offer a newsletter signup.

Blog Comments

If you submit a blog comment, your chosen display name and comment may be visible to the public. Your email address is not intended to be displayed publicly.

Do not include personal, confidential, classified, export-controlled, proprietary, regulated, or security-sensitive information in a public comment.

Authorized Administrative Access

The Website does not currently provide private customer access. Restricted administrative access may be provided to authorized Portexa personnel, partners, and contractors.

For such access, Portexa may process limited authentication, authorization, account, security, and activity information, including usernames, business contact information, login records, permissions, security events, and administrative actions.

Information Collected Automatically

When you visit or interact with the Website, certain technical and usage information may be collected automatically, including:

• IP address;
• browser type and version;
• device type;
• operating system;
• referring website or page;
• pages visited;
• dates and times of access;
• general or approximate location derived from an IP address;
• Website interactions;
• cookie and consent preferences;
• security and authentication events; and
• server, application, and diagnostic information.

2. California Categories of Personal Information

During the preceding twelve months, Portexa may have collected the following categories of personal information through the Website:

Portexa does not intentionally collect sensitive personal information through its public inquiry forms. Limited authentication information may be processed to secure restricted administrative areas.

3. Sources of Personal Information

Portexa may collect personal information from:

• you when you submit a form, inquiry, comment, or privacy request;
• your browser or device through cookies, logs, and similar technologies;
• authorized Portexa personnel, partners, or contractors who administer the Website;
• analytics, hosting, security, email, content-delivery, and technology service providers; and
• an organization or authorized agent acting on your behalf.

4. How We Use Personal Information

Portexa may use personal information to:

• operate, maintain, secure, and improve the Website;
• receive and respond to inquiries;
• evaluate requests and prepare or discuss quotes;
• communicate about products, configurations, or projects;
• deliver Website form messages to authorized recipients;
• send administrative or onsite notifications to authorized Website administrators and editors;
• publish, moderate, and manage blog comments;
• measure Website traffic, performance, and usage;
• diagnose technical problems;
• prevent fraud, misuse, unauthorized access, and security threats;
• maintain business and security records;
• comply with laws, regulations, and legal process;
• establish, exercise, or defend legal rights;
• enforce Website terms and other agreements; and
• support a merger, financing, acquisition, or transfer of assets.

Portexa does not use contact-form submissions to enroll visitors in a newsletter. Portexa may respond to an inquiry and conduct related business follow-up.

If a telephone call, online meeting, or demonstration related to a Website inquiry will be recorded or transcribed, Portexa will provide notice and obtain consent when required.

5. Cookies and Similar Technologies

The Website may use cookies, scripts, tags, and similar technologies to:

• provide essential Website functionality;
• maintain security and prevent automated abuse;
• remember consent or notice preferences;
• measure Website traffic and basic usage;
• monitor Website performance and availability; and
• diagnose errors and technical problems.

The Website displays a cookie or privacy notice. You may manage cookies through your browser settings and through any consent controls made available on the Website.

Blocking certain cookies may affect Website functionality. Portexa does not use Website cookies for cross-context behavioral advertising.

6. Analytics and Search Measurement

Portexa uses basic Website analytics to understand traffic, page usage, referring sources, Website performance, and search visibility.

Portexa does not enable analytics advertising features, remarketing, advertising personalization, demographic or interest reporting, or cross-device advertising through the Website.

7. Website Technology and Third-Party Features

Portexa uses service providers and technology categories that may include:

• Website hosting and administration;
• content delivery and network security;
• bot detection and form protection;
• basic analytics and search measurement;
• embedded video;
• email and form-message delivery;
• business email and productivity services;
• Website availability monitoring; and
• software maintenance and content administration.

These providers may process technical, usage, contact, or communication information as necessary to perform services for Portexa.

Embedded content, including video, may allow its provider to collect information when the content loads or when you interact with it. Such providers operate under their own privacy policies and terms.

Social-media icons and links on the Website are outbound links. When you follow one of those links, the destination service’s privacy policy and terms apply.

8. How We Disclose Personal Information

Portexa may disclose personal information:

• to service providers and contractors that help operate, maintain, secure, analyze, or support the Website;
• to authorized Portexa personnel, partners, and contractors with a business need to access the information;
• to professional advisers, including attorneys, accountants, auditors, and insurers;
• when required by law, regulation, subpoena, court order, or legal process;
• to investigate or prevent fraud, misuse, security incidents, or unlawful conduct;
• to protect the rights, property, safety, or security of Portexa, its customers, Website visitors, or others;
• with your direction or consent; or
• in connection with a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar business transaction.

Service providers and contractors are permitted to process personal information only for applicable business purposes and subject to contractual or legal restrictions.

9. No Sale or Sharing of Personal Information

Portexa does not sell personal information for money or other valuable consideration.

Portexa does not share personal information for cross-context behavioral advertising.

During the preceding twelve months, Portexa has not knowingly sold or shared any category of personal information for cross-context behavioral advertising.

Portexa does not knowingly sell or share the personal information of consumers under 16 years of age.

10. Data Retention

Portexa retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Statement, as required by law, or according to Portexa’s internal retention policies.

Retention periods vary according to the classification, sensitivity, purpose, and legal or operational requirements associated with the information.

Factors considered may include:

• the duration of an inquiry or business discussion;
• contractual and customer-record requirements;
• security, fraud-prevention, and access-control needs;
• legal, tax, accounting, and regulatory obligations;
• applicable limitation periods;
• dispute-resolution and enforcement needs; and
• the technical operation and maintenance of the Website.

11. Information Security

Portexa uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

No method of transmission over the internet or method of electronic storage is completely secure. Portexa cannot guarantee absolute security.

You are responsible for using appropriate care when submitting information through the Website.

12. Information You Must Not Submit

Do not submit classified, export-controlled, defense-restricted, confidential, proprietary, regulated, security-sensitive, or similarly protected information through the Website.

Portexa does not request, authorize, or consent to receiving such information through public Website forms, blog comments, or ordinary email.

You are responsible for determining whether information may lawfully and appropriately be disclosed. Portexa is not responsible for information submitted unnecessarily, without authorization, or contrary to this Privacy Statement or the Terms of Use.

13. Your Privacy Choices

You may:

• choose not to submit an inquiry or blog comment;
• request correction of information you submitted;
• request deletion of a blog comment or certain other information, subject to applicable exceptions;
• manage cookies through your browser settings;
• use any Website cookie controls that are made available; and
• contact Portexa regarding applicable privacy rights or concerns.

Choosing not to provide requested information may prevent Portexa from responding to an inquiry or providing a requested Website feature.

14. California Privacy Rights

California residents may have rights concerning their personal information, subject to applicable exceptions. These rights may include:

• the right to know the categories and specific pieces of personal information Portexa has collected;
• the right to request access to personal information;
• the right to request correction of inaccurate information;
• the right to request deletion of certain information;
• the right to know the categories of sources, purposes, and recipients associated with personal information;
• the right to opt out of the sale or sharing of personal information;
• the right to limit certain uses of sensitive personal information, when applicable; and
• the right not to receive discriminatory treatment for exercising applicable privacy rights.

Portexa does not sell personal information or share it for cross-context behavioral advertising.

Submitting a Request

California privacy requests may be submitted through:

• Email: [email protected]
• Website: the Portexa contact form
• Mail:
  Portexa, LLC
  1330 Mountain View Circle
  Azusa, CA 91702
  U.S.A.
• Toll-free telephone: Toll-free number available upon request

Portexa may request information reasonably necessary to verify your identity, understand your request, locate relevant records, and protect against fraudulent requests.

Portexa will not require more verification information than is reasonably necessary. If Portexa cannot verify a request, it may deny or limit the request as permitted by law.

Privacy requests are generally processed without charge. If a request is manifestly unfounded, excessive, or repetitive, Portexa may charge a reasonable fee based on administrative costs or refuse the request where permitted by law. Portexa bears the responsibility of demonstrating when such an exception applies.

Portexa may retain information when permitted or required for legal, contractual, security, fraud-prevention, recordkeeping, dispute-resolution, or other lawful purposes.

Authorized Agents

An authorized agent may submit a request on behalf of a California resident when permitted by law. Portexa may require evidence of the agent’s authority and may require the consumer to verify their identity directly.

Global Privacy Control

Portexa processes recognized browser-based opt-out preference signals, including Global Privacy Control signals, as required by applicable law. Because Portexa does not sell or share personal information for cross-context behavioral advertising, such a signal does not ordinarily require a change to Portexa’s current practices.

15. Do Not Track

Some browsers transmit “Do Not Track” signals. Because there is not a uniform industry standard for interpreting ordinary Do Not Track signals, the Website does not currently respond to them in a standardized manner.

This section does not affect Portexa’s handling of legally recognized opt-out preference signals.

16. Children’s Privacy

The Website is not directed to children under 13, and Portexa does not knowingly collect personal information from children under 13 through the Website.

If you believe a child under 13 submitted personal information through the Website, contact Portexa so the information can be reviewed and deleted when appropriate.

17. International Visitors

Portexa is based in the United States. Personal information may be transferred to, stored in, or processed in the United States or other countries where Portexa’s service providers or contractors operate.

Privacy and data-protection laws in those countries may differ from the laws where you reside. Portexa handles information as described in this Privacy Statement and as required by applicable law.

18. Third-Party Websites

The Website may contain links to social networks and other third-party websites. Portexa does not control and is not responsible for their content, privacy practices, security, or terms.

Review the privacy statement of any third-party website before providing information to it.

19. Changes to This Privacy Statement

Portexa may update this Privacy Statement from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Unless otherwise stated, changes become effective when posted. Portexa encourages visitors to review this page periodically.

20. Contact Portexa

Questions, concerns, or requests concerning this Privacy Statement or Portexa’s Website privacy practices may be submitted to:

Toll-free telephone: Toll-free number available upon request